Harvard Business School Working Knowledge

The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment

Mon, 07/16/2018 - 00:00
With even minor changes to the design of an online store, sellers may get more full priced sales from price-insensitive shoppers. As shoppers spend more time on the website given higher search frictions, they may also be considering a larger set of products.by Donald Ngwe and Thales S. Teixeira8984Donald K. Ngwe737517Thales S. Teixeira522373Working Paper Summaries

Kids of Working Moms Grow Into Happy Adults

Mon, 07/16/2018 - 00:00
In earlier research, Kathleen McGinn and colleagues discovered that adult kids of working moms are high achievers at work. Now it turns out they are happy, too.by Dina Gerdeman8983Kathleen L. McGinn6569Research & Ideas

The Transformation of Microsoft

Wed, 07/11/2018 - 00:00
Re: C. Fritz Foley8819C. Fritz Foley10647Cold Call Podcast

Channeled Attention and Stable Errors

Wed, 07/11/2018 - 00:00
As humans we are surprisingly good at neglecting unexpected information that conflicts with what we “know” to be true. This paper develops a framework for predicting when we are more likely to “get a clue” despite this cognitive barrier to discovering our own mistakes.by Tristan Gagnon-Bartsch, Matthew Rabin, and Joshua Schwartzstein8981Tristan Gagnon-Bartsch768512Joshua R. Schwartzstein564091Matthew Rabin309413Working Paper Summaries

New Research and Ideas, July 10, 2018

Tue, 07/10/2018 - 00:00
Is time on the CEO’s side? ... Casting doubt on the retail discount ... Tech giants battle over voice assistants.Dina Gerdeman8978First Look

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

Mon, 07/09/2018 - 00:00
Selling technology that is new to the market involves tricky tradeoffs around prospect targeting, channels, and tactics. Frank Cespedes makes the point with 3-D printers.by Michael Blanding8976Frank V. Cespedes126057Research & Ideas

Henry Kissinger's Lessons for Business Negotiators

Thu, 07/05/2018 - 00:00
James Sebenius, co-author of a new book on Henry Kissinger's negotiation strategies and tactics, discusses what business negotiators can learn.by Sean Silverthorne8973James K. Sebenius6550Book

Buying the Verdict

Thu, 07/05/2018 - 00:00
Lauren H. Cohen and Umit G. Gurun document systematic evidence that firms engage in specialized, locally targeted advertising when taken to a court-trial in a given location. Policymakers should consider what impact such targeted advertising is having—and whether it is a desired impact—on juries and the judicial process more generally.by Lauren H. Cohen and Umit G. Gurun8977Lauren H. Cohen340063Working Paper Summaries

New Research and Ideas, July 3, 2018

Tue, 07/03/2018 - 00:00
Corporate sustainability needs bigger political punch ... How AT&T answered the call for new switchboard ... India's rapid approach to developing medical devices.Dina Gerdeman8974First Look

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

Tue, 07/03/2018 - 00:00
Microsoft employees are putting heat on CEO Satya Nadella to cancel its contract with the US Immigration and Customs Enforcement agency. What would you do? asks James Heskett.by James Heskett8975James L. Heskett6842What Do You Think?

Corporate Tax Cuts Don't Increase Middle Class Incomes

Mon, 07/02/2018 - 00:00
New research by Ethan Rouen and colleagues suggests that corporate tax cuts contribute to income inquality.by Roberta Holland8818Ethan C. Rouen953217Research & Ideas

L.A. Philharmonic Shows the American Symphony Orchestra Isn’t Dead Yet

Thu, 06/28/2018 - 00:00
Re: Rohit Deshpande8816Rohit Deshpande6447Cold Call Podcast

Negotiating a Better Future: How Interpersonal Skills Facilitate Inter-Generational Investment

Wed, 06/27/2018 - 00:00
For many girls in developing countries, early adolescence is a time of key challenges: school dropout rates rise, and social and economic pressures increase for marriage and motherhood. This randomized control trial involving Zambian adolescent girls finds that negotiation skills can help them navigate these challenges. Girls taught negotiation skills had significantly better educational outcomes over the next three years. Research by Kathleen McGinn and colleagues.by Nava Ashraf, Natalie Bau, Corinne Low, and Kathleen McGinn8972Kathleen L. McGinn6569Working Paper Summaries

New Research and Ideas, June 26, 2018

Tue, 06/26/2018 - 00:00
Shorter movie trailer clips are better for box office sales ... Amazon targets popular third-party sellers ... CEO drives new strategy but keeps old company culture.Dina Gerdeman8970First Look

The Impact of Pensions and Insurance on Global Yield Curves

Tue, 06/26/2018 - 00:00
The global financial crisis and its aftermath had a dramatic impact on the solvency of pension funds and insurance companies. Drawing on a large cross-section of countries, this paper shows the importance of pension and insurance companies in determining the yields on long maturity bonds around the world.by Robin Greenwood and Annette Vissing-Jorgensen8971Robin Greenwood136446Working Paper Summaries

In America, Immigrants Really Do Get the Job Done

Mon, 06/25/2018 - 00:00
Far from being a drain on the US economy, William Kerr’s research finds immigrants are a driver of innovation and entrepreneurship.by Michael Blanding8965William R. Kerr337265Research & Ideas

Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

Wed, 06/20/2018 - 00:00
Mobile money is popular in developing economies but many agents do not maintain proper inventory levels. This paper, based on a study of 4,771 agents in Tanzania, shows how training and ongoing guidance improve their inventory management. Agents who get in-person training and explicit inventory recommendations tend to stock out less.by Jason Acimovic, Chris Parker, David F. Drake, and Karthik Balasubramanian8969David F. Drake596715Karthik Balasubramanian660766Working Paper Summaries

New Research and Ideas, June 19, 2018

Tue, 06/19/2018 - 00:00
Tracing the rise of tractor technology ... An investment in the greater good ... How Sony got its groove back.Dina Gerdeman8964First Look

Has Sustainability Lost its Relevance?

Tue, 06/19/2018 - 00:00
Companies have thought for decades about business-focused solutions to fix the deteriorating environment. But judging by continually rising waters and temperatures, we may need a rethink about what sustainability means, suggest participants at a recent conference at Harvard Business School.by Geoffrey G. Jones8968Geoffrey G. Jones24276Amy C. Edmondson6451Research Event

A Measure of Risk Appetite for the Macroeconomy

Mon, 06/18/2018 - 00:00
This paper sheds new light on connections between financial markets and the macroeconomy. It shows that investors’ appetite for risk—revealed by common movements in the pricing of volatile securities—helps determine economic outcomes and real interest rates.by Carolin E. Pflueger, Emil Siriwardane, and Adi Sunderam8967Emil N. Siriwardane773720Adi Sunderam333538Working Paper Summaries