Harvard Business School Working Knowledge

E-Santa: Is Retail Ready for Digital Christmas?

Mon, 11/19/2018 - 00:00
The retail industry is in such a spin over multichannel strategy, mall closings, and big brand shutterings, to name a few pressures, that even Santa can't keep track of it all. Here is recent Harvard Business School research on digital trends shaping how we shop.by Sean Silverthorne8860Sharpening Your Skills

Do Fire Sales Create Externalities?

Thu, 11/15/2018 - 00:00
This paper contributes to our understanding of the role of large institutional investors in securities markets, providing evidence that the structure of the mutual fund industry increases the risks of costly "fire sales."by Sergey Chernenko and Adi Sunderam9071Adi Sunderam333538Working Paper Summaries

Can the Global Food Industry Overcome Public Distrust?

Thu, 11/15/2018 - 00:00
The public is losing trust in many institutions involved in putting food on our table, says Ray A. Goldberg, author of the new book "Food Citizenship."by Sean Silverthorne9070Ray A. Goldberg12285Book

New Research and Ideas, November 13, 2018

Tue, 11/13/2018 - 00:00
Dina Gerdeman9068First Look

'Always On' isn't Always Best for Team Decision-Making

Mon, 11/12/2018 - 00:00
Is it possible for teams to communicate too frequently? Research by Ethan Bernstein and colleagues suggests that groups that meet only intermitently may be better at problem-solving.by Roberta Holland9014Ethan S. Bernstein17441Research & Ideas

Product Quality and Entering Through Tying: Experimental Evidence

Mon, 11/12/2018 - 00:00
his study empirically explores Google’s decision to tie its new reviews product to the top of its search results, excluding competitors. Results suggest that such "tying" can facilitate dominant platforms’ entry into adjacent markets, even when the tied product is of worse quality compared to existing options.by Hyunjin Kim and Michael Luca9069Hyunjin Kim743152Michael Luca602417Working Paper Summaries

Could Big Data Replace the Creative Director at the Gap?

Thu, 11/08/2018 - 00:00
Re: Ayelet Israeli9067Ayelet Israeli766753Cold Call Podcast

Arbitration with Uninformed Consumers

Thu, 11/08/2018 - 00:00
Using data on securities disputes, this study of information advantages in consumer arbitration finds that industry-friendly arbitrators are 40 percent more likely than consumer-friendly arbitrators to be selected to take on arbitration cases. Limiting respondents’ and claimants’ inputs over the selection process could improve outcomes for consumers.by Mark Egan, Gregor Matvos, and Amit Seru9064Mark L. Egan774513Working Paper Summaries

When Harry Fired Sally: The Double Standard in Punishing Misconduct

Thu, 11/08/2018 - 00:00
Despite committing misconduct less often and less severely than men, female advisers in the financial adviser industry face more severe punishment in the labor market, a finding strongly correlated with the gender composition of the managerial team. A similar punishment gap and mitigating factors affect ethnic minority men.by Mark Egan, Gregor Matvos, and Amit Seru9063Mark L. Egan774513Working Paper Summaries

8 Ways to Make Olympic Stadiums Useful After the Games End

Tue, 11/06/2018 - 00:00
For many cities that host the Olympic Games, the central stadium is nothing more than a white elephant after the competitions end. Stephen A. Greyser and Isao Okada pinpoint eight actions cities can do to retrofit them.by Julia Hanna9066Stephen A. Greyser6467Research & Ideas

New Research and Ideas, November 6, 2018

Tue, 11/06/2018 - 00:00
Startup creates beauty products just for black women ... How gender diversity affects a firm's performance ... Bank lending shifts to smaller firms.Dina Gerdeman9065First Look

Pioneer (Dis-)advantages in Markets for Technology

Mon, 11/05/2018 - 00:00
When and how to enter a new market is central to firms’ innovation strategies, including in the medical device industry. Ariel Dora Stern and colleagurd show how to evaluate early-mover advantage versus disadvantage when the primary option to monetize an innovation lies in selling it in an intermediate “market for technology” rather than in a final product market.by Moritz Fischer, Joachim Henkel, and Ariel Dora Stern9062Ariel D. Stern735581Working Paper Summaries

Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning

Thu, 11/01/2018 - 00:00
Passengers arriving at international hubs often endure delays, especially at immigration and security. This study of London’s Heathrow Airport develops a system to provide real-time information about transfer passengers’ journeys through the airport to better serve passengers, airlines, and their employees. It shows how advanced machine learning could be accessible to managers.by Xiaojia Guo, Yael Grushka-Cockayne, and Bert De Reyck9061Yael Grushka-Cockayne263650Working Paper Summaries

What is the Function of Fear in Leadership?

Wed, 10/31/2018 - 00:00
The president of the United States has equated power with fear. Is there a place for fear in the manager's toolkit? asks James Heskett.by James Heskett9055James L. Heskett6842What Do You Think?

The Value Structure of Technologies, Part 2: Technical and Strategic Bottlenecks as Guides for Action

Tue, 10/30/2018 - 00:00
This paper presents analytic tools to formulate strategy in large, evolving technical systems. It explains how value-enhancing technical change comes from the effective management of technical and strategic bottlenecks in conjunction with module boundaries and property rights. The analytic tools are used to explain the evolution of three historic technologies: early aircraft, machine tools, and container shipping.by Carliss Y. Baldwin9057Carliss Y. Baldwin6417Working Paper Summaries

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 6 The Value Structure of Technologies, Part 1: Mapping Functional Relationships

Tue, 10/30/2018 - 00:00
Technology shapes organizations by influencing the search for value—something that someone perceives as a good—in an economy made up of free agents. To understand the organizations that will develop and implement particular technologies we must first understand the technologies’ value structure, including three main issues that make it difficult to value technologies.by Carliss Y. Baldwin9060Carliss Y. Baldwin6417Working Paper Summaries

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 5 Complementarity

Tue, 10/30/2018 - 00:00
Even as economics has theories about what assets and activities should be grouped together under common ownership and unified governance, in practice it sometimes makes sense to distribute complementary assets, skills, and activities across separate organizations. This paper investigates when and how this happens.by Carliss Y. Baldwin9059Carliss Y. Baldwin6417Working Paper Summaries

New Research and Ideas, October 30, 2018

Tue, 10/30/2018 - 00:00
Women get harsher punishments for misconduct than men ... Corporate sustainability: tough but necessary ... Booking.com revamps the customer experience.Dina Gerdeman9054First Look

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 14 Introducing Open Platforms and Business Ecosystems

Tue, 10/30/2018 - 00:00
Platform systems have existed in various forms for centuries. Beginning in the 1980s and 1990s, newly competitive technology of open platform systems based on digital technology and modular architectures changed the structure of entire industries. This paper lays the groundwork for a comprehensive theoretical investigation of open platform systems.by Carliss Y. Baldwin9058Carliss Y. Baldwin6417Working Paper Summaries

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

Mon, 10/29/2018 - 00:00
Amazon has more economists on staff than any university economics department, and technology firms are snapping them up the minute they graduate, says Michael Luca. Why? Call it the economics of digitization.by Roberta Holland9043Research & Ideas