Harvard Business School Working Knowledge

Public Sentiment and the Price of Corporate Sustainability

Mon, 10/29/2018 - 00:00
Using big data and machine learning, this paper, by Geroge Serafeim, analyzes how public sentiment influences the market pricing of firms’ sustainability activities and thereby the future stock returns of portfolios that integrate environmental, social, and governance data.by George Serafeim9056George Serafeim15705Working Paper Summaries

Vodafone’s Innovative Approach to Advanced Technologies

Thu, 10/25/2018 - 00:00
8821Cold Call Podcast

Startup or Established Company? Which Is Best for You?

Wed, 10/24/2018 - 00:00
What are the tradeoffs between going to a startup versus joining a mature company? Julia Austin, who has worked on both sides of the house, has some advice.by Julia B. Austin9052Julia B. Austin873098Op-Ed

New Research and Ideas, October 23, 2018

Tue, 10/23/2018 - 00:00
Who's more overconfident: men or women? ... How CEO activism affects consumer attitudes ... Real-time data can help you make that flight.Dina Gerdeman9051First Look

Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets

Tue, 10/23/2018 - 00:00
Dynamic pricing is widely applied in industries like airline ticketing, ride-sharing, and online retailing. This paper identifies two downsides of dynamic pricing: opportunistic returns and strategic choice of payment method. The impact can be significant and has implications for managers and researchers.by Chaithanya Bandi, Antonio Moreno, Donald Ngwe, and Zhiji Xu9053Antonio Moreno1029325Donald K. Ngwe737517Working Paper Summaries

Motivate Me, Please

Mon, 10/22/2018 - 00:00
People are often coin-operated when it comes to work, but managers can bring out their best performance by using other motivators.by Sean Silverthorne8859Sharpening Your Skills

How to Use Free Shipping as a Competitive Weapon

Thu, 10/18/2018 - 00:00
Free shipping is an increasingly important tool in the online retailer's marketing arsenal, but profit is lost when not done right, says Donald Ngwe.by Kristen Senz9050Donald K. Ngwe737517Research & Ideas

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

Wed, 10/17/2018 - 00:00
by Michael Blanding9048Research & Ideas

Quantile Forecasts of Product Life Cycles Using Exponential Smoothing

Wed, 10/17/2018 - 00:00
Many important business decisions rely on a manager’s forecast of a product or service’s life cycle. One of the most widely used forecasting techniques is exponential smoothing models. This paper by Yael Grushka-Cockayne and colleagues introduces a model suitable for large-scale forecasting environments where key operational decisions depend on quantile forecasts.by Xiaojia Guo, Kenneth C. Lichtendahl Jr., and Yael Grushka-Cockayne9049Yael Grushka-Cockayne263650Working Paper Summaries

New Research and Ideas, October 16, 2018

Tue, 10/16/2018 - 00:00
Paddle board firm rides its next wave ... The highs and lows of exchange rates ... Open platforms transform the computer industry.Dina Gerdeman9046First Look

Shipping Fees and Product Assortment in Online Retail

Tue, 10/16/2018 - 00:00
This study highlights a strong link between an online retailer’s product assortment decisions and shipping policies in determining purchase outcomes and profits. Consumers are less sensitive to shipping fees than to product prices, but free shipping for orders above the minimum is a strong motivator for increasing average basket sizes.by Chaoqun Chen and Donald Ngwe9047Donald K. Ngwe737517Working Paper Summaries

Shaky Business: How Handshakes Win Negotiations

Mon, 10/15/2018 - 00:00
A handshake before a negotiation can have a surprisingly strong effect on the outcome, according to Michael Norton, Francesca Gino, and colleagues.by Michael Blanding9044Michael I. Norton326229Francesca Gino271812Research & Ideas

Baseball’s Billy Beane Shows Companies the Power of Data

Thu, 10/11/2018 - 00:00
Re: Srikant M. Datar9045Srikant M. Datar6443Cold Call Podcast

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

Wed, 10/10/2018 - 00:00
Companies that encourage consumers to vote online should be forewarned—they may expect more than you promise, according to research by Michael Norton, Leslie John, and colleagues.by Michael Blanding9034Michael I. Norton326229Leslie K. John589473Research & Ideas

New Research and Ideas, October 9, 2018

Tue, 10/09/2018 - 00:00
Is cash the best motivator for employees? ... The quest for personal data vs. consumer privacy ... The reinvention of a chocolate business.Dina Gerdeman9041First Look

Towards a New Approach for Upgrading Europe’s Competitiveness

Tue, 10/09/2018 - 00:00
Is the EU’s model of European integration a driver or a barrier towards higher European prosperity? This paper analyzes why the integration model that was successful in the past has lost effectiveness, and sets out strategic principles to guide a new approach. Integration remains key for upgrading European competitiveness, but needs to move towards a new form.by Christian Ketels and Michael E. Porter9042Michael E. Porter6532Working Paper Summaries

Developing Theory Using Machine Learning Methods

Mon, 10/08/2018 - 00:00
This paper by Prithwiraj Choudhury, Ryan Allen, and Michael G. Endres provides a step-by-step roadmap for using machine learning (ML) techniques to explore novel and robust patterns in data. It introduces management researchers to a new use case for ML tools: building new theory from quantitative observational data.by Prithwiraj Choudhury, Ryan Allen, and Michael G. Endres9040Prithwiraj Choudhury327154Ryan Thomas Allen958203Working Paper Summaries

Knowing What Your Boss Earns Can Make You Work Harder

Mon, 10/08/2018 - 00:00
Learning what your co-worker earns can make you less productive, but knowledge of your manager's paycheck can motivate you to work harder. Research by Zoe Cullen.by Rachel Layne9039Zoe B. Cullen879471Research & Ideas

Corruption, Government Subsidies, and Innovation: Evidence from China

Thu, 10/04/2018 - 00:00
Governments subsidize a growing number of innovation efforts, many of which may face the challenge of corruption. Using Chinese data, this study finds corruption-related distortions in government R&D subsidies, which diminished after the 2012 anti-corruption campaign and rotation of provincial officials. It provide insights for designing effective R&D subsidy programs.by Lily Fang, Josh Lerner, Chaopeng Wu, and Qi Zhang9038Josh Lerner9961Working Paper Summaries

Diversity Boosts Profits in Venture Capital Firms

Thu, 10/04/2018 - 00:00
VC firms that score high in diversity among their partners also tend to be more profitable, according to Paul Gompers.by Michael Blanding9037Paul A. Gompers6463Research & Ideas

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